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Services

Express delivery

In just 3 to 5 days! Subject to your items being available, your order will be delivered to your home within 3 to 5 days by UPS, the company chosen by vertbaudet to fulfil orders all over the world.

You can track your parcel at each stage by clicking on the link in the dispatch confirmation email you will receive from UPS.

Remember, the €5.90 postage and packing fee covers the cost of assembling and transporting the parcel (one single fee will be charged, even if your order is delivered in several parcels).

Note: When your items are delivered, you may be liable for customs duty and/or additional taxes. vertbaudet is not in a position to determine the amount of these taxes in advance (as the calculation method varies for each country).

For more information, please contact the national customs office in your country of residence.

Exchanges and refunds

If you are not entirely satisfied with an item, you may return it within 15 days, in its original packaging, and request an exchange or a refund.

vertbaudet provides a home collection service via UPS.

Simply fill in the form in the Contact Us section, or call us on +33 (0)3 20 76 97 41.  Then leave it to us to organise! UPS will collect your parcel within 72 hours. A return shipping fee (with free home collection) of €10.40 will be automatically deducted from the refund of your items.

Secure Payment

We are committed to ensuring the security of your personal data via strict procedures within our company.

For data collected 'online', we use the SSL (Secure Socket Layer) protocol that guarantees a high level of protection. As a result, all online transactions and payments are fully secured.

At the end of your order, when you enter your card number (bank card), authorisation is automatically sent in encrypted format.

All information transmitted is encoded, guaranteeing that your transactions are carried out confidentially and securely.